Table of Contents
- 3. Product Features
- 4. Table of Contents
- 6. Safety Cautions
- 9. Notes before Operation
- 10. Product Components
- 12. Outdoor Unit Parts
- 14. Indoor Unit Parts
- 15. Mortise
- 16. Replacing the Batteries
- 17. Using the Emergency Battery
- 18. Using the Emergency Key (Except for SHS-...
- 19. Basic Functions
- 20. Password Registration and Change
- 22. Card and Key Tag Registration
- 24. Deleting the Card or Key Tag
- 25. Remote Controller Registration
- 27. Deleting the Remote Controller
- 28. Wireless HA Device Registration and Dele...
- 29. Opening the Door from Outside with a Pas...
- 30. Opening the Door from Outside with a Car...
- 31. Opening the Door from Inside
- 33. Closing the Door from Outside
- 34. Additional Functions
- 35. Sound Setting and Releasing
- 36. Alarm Sound/Emergency Sound
- 40. Troubleshooting
- 42. Operating Method Summary
- 44. Product Specifications
- 45. WARRENTY
Page 1 of 45
Table of Contents
- 3. Product Features
- 4. Table of Contents
- 6. Safety Cautions
- 9. Notes before Operation
- 10. Product Components
- 12. Outdoor Unit Parts
- 14. Indoor Unit Parts
- 15. Mortise
- 16. Replacing the Batteries
- 17. Using the Emergency Battery
- 18. Using the Emergency Key (Except for SHS-...
- 19. Basic Functions
- 20. Password Registration and Change
- 22. Card and Key Tag Registration
- 24. Deleting the Card or Key Tag
- 25. Remote Controller Registration
- 27. Deleting the Remote Controller
- 28. Wireless HA Device Registration and Dele...
- 29. Opening the Door from Outside with a Pas...
- 30. Opening the Door from Outside with a Car...
- 31. Opening the Door from Inside
- 33. Closing the Door from Outside
- 34. Additional Functions
- 35. Sound Setting and Releasing
- 36. Alarm Sound/Emergency Sound
- 40. Troubleshooting
- 42. Operating Method Summary
- 44. Product Specifications
- 45. WARRENTY
Frequently Asked Questions
To change the password for your Samsung Ezon SHS-5120XM series door lock, follow these steps:
- Press the "Program" button on the inside of the door.
- Enter your current password.
- Press the "#" button.
- Enter your new password.
- Press the "#" button again.
- Your new password is now set.
If you have any trouble with these steps, consult the user manual or contact Samsung customer support for assistance.
To register a new remote controller for your Samsung Ezon SHS-5120XM series door lock, follow these steps:
- Press the "Program" button on the inside of the door lock.
- Enter your master code followed by the "#" key.
- Press "9" on the keypad.
- Press the button on the new remote controller that you want to register.
- Wait for the door lock to beep twice, indicating that the registration was successful.
If you encounter any issues during the registration process, refer to the user manual or contact Samsung customer support for assistance.
To delete a registered card or key tag from your Samsung Ezon SHS-5120XM series door lock, follow these steps:
- Press the "Program" button on the inside of the door.
- Enter your master code.
- Press "3" for "Delete Card/Tag."
- Hold the card or tag you want to delete against the reader.
- The lock will beep twice to confirm the deletion.
If you have any trouble with these steps, consult the user manual or contact Samsung customer support for assistance.
To troubleshoot your Samsung Ezon SHS-5120XM series door lock, you can try the following steps:
-
Check the batteries: Make sure the batteries are properly installed and have enough power. Replace them if necessary.
-
Reset the lock: Press and hold the reset button on the back of the lock for 5 seconds. This will reset the lock to its default settings.
-
Check the door alignment: Make sure the door is properly aligned and the lock is not hitting the strike plate.
-
Clean the lock: Use a soft cloth to clean the lock and remove any dirt or debris that may be interfering with its operation.
If none of these steps work, you may need to contact Samsung customer support for further assistance.
Also for: Ezon SHS-5120RM series, Ezon SHS-5120RE series, Ezon SHS-5120EM series, Ezon SHS-5120VM series
File size: 5.67 MB
Created: March 11, 2023
Last updated: April 05, 2023
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